return info

We hope you love your Allbirds ReRun purchase. If you’re not completely satisfied, you can return your item within 30 days of purchase, no questions asked.


Return shipping is $6 if you use the provided shipping label. The $6 will be automatically deducted from the refunded amount.


Returns for Allbirds ReRun merchandise are not accepted in our brand stores or at this time. They must be returned via the Allbirds ReRun returns portal.


To get started, please visit our returns portal and have your order ID ready. Please include the return authorization email inside your return package, and attach the shipping label to the outside of your package. Please visit the FedEx locations portal to find your nearest FedEx drop-off location.